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COVID-19: Implications for business |McKinsey & Company Executive Briefing

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Business Process Automation

Business process automation (BPA) lets organizations streamline critical processes to reduce the complexity of managing multiple tasks for one process. While robotic process automation (RPA) focuses o

Building future-ready operations centers.

An integrated business–technology approach is critical to building future-ready operations centers. ​ Traversing the Intelligent Automation journey at the back-office operations center has to be purpo